Since Kidint is offering a subscription to a service, we do not issue refunds once the order is completed and the application is already downloaded by the user. However, we realize that exceptional circumstances can occur with regard to the type of product we supply.
Therefore, we DO honor requests for refunds for the following reasons:
Note: regarding “product not as described”, a free trial of at least one month is provided to all users for evaluation purposes to avoid this situation. Thus, this is not recognized by us as a valid reason for refunds.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc). We don’t guarantee that our product is fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for trusting in Kidint.
Please give us 12-48 hours for our Support Team to get back to you on the problem.
Requests for a refund are accepted within the period of 1 week after the order is placed. You should accompany this request with detailed and valid reasons why you are applying for a refund. Please make sure your request does not contradict our Terms and Conditions.